Privacy Policy
Effective Date: 1 January 2026
1. Information We Collect
Personal Information: Name, email address, phone number, and business details when you register or submit enquiries.
Usage Data: Pages visited, time spent on the platform, browser type, device information, and IP address.
Business Information: MSME category, sector, region, and other details you provide to access tailored support services.
We do not collect sensitive personal information unless explicitly required and consented to.
2. How We Use Your Information
We use your information to:
- Provide and improve platform services and features
- Connect you with relevant business support organisations and opportunities
- Generate anonymised, aggregated data insights for policy and research purposes
- Communicate important updates, new resources, or opportunities relevant to your business
- Ensure platform security and prevent misuse
We will never sell your personal information to third parties.
3. Data Sharing
We may share your information with:
- Partner Organisations: NIPDB and authorised support providers, solely to deliver services you have requested
- Government Agencies: Anonymised and aggregated data may be shared to support evidence-based policymaking
- Service Providers: Trusted third-party vendors who assist in hosting, analytics, or communication, bound by confidentiality agreements
We do not share personally identifiable information without your consent, except where required by Namibian law.
4. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security assessments. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
The platform may use cookies and similar technologies to enhance your experience. These help us understand usage patterns and improve our services. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, subject to legal obligations
- Withdraw consent for data processing at any time
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Anonymised data may be retained indefinitely for research and statistical purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
Namibia Investment Promotion and Development Board (NIPDB)
Investment House, 33 Fidel Castro Street, Windhoek, Namibia
Phone: +264 (0) 83 333 8600
Email: info@nipdb.com